How do pre-pay multi-session packages work?

Online Therapy Multi-session packages are available for pre-pay purchasing. These are suited for individuals that would like to continue therapy and would like to pre-pay for multiple sessions for greater convenience. All pre-pay packages available do not expire and will be credited to your account to be used towards any online therapy sessions booked with your therapist. 

Our aim is to make therapy affordable to you, if you are looking to continue therapy for more than 1 or 2 sessions, you may want to purchase a multi-session package to enjoy greater discounts.

If you are switching to a new therapist and there is a fee discrepancy, during the transition, our Common Care Support Team will make adjustments to your account so that you can continue to use your remaining account balance towards therapy sessions with your new therapist.

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How do I pause/hold my pre-paid multi-session package?

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